At NavaDhaara (a proud venture of CMSIO), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and our direct WhatsApp concierge service.
1. Information We Collect
When you interact with our platform to inquire about wholesale pricing, request a quote, or learn more about our premium rice collections, we may collect the following information:
- Personal Identification Information: Your full name, city/location, and WhatsApp number.
- Inquiry Details: The specific products, variants, and quantities you express interest in.
- Technical Data: Standard analytics data such as IP address, browser type, and time spent on our website to help us improve user experience.
2. How We Use Your Information
We do not sell, rent, or trade your personal information. The data we collect is utilized strictly for the following purposes:
- To connect you instantly with our WhatsApp concierge team for seamless ordering.
- To provide accurate wholesale pricing and availability based on your location.
- To improve our website's functionality and curate better agricultural content for our Journal.
3. Direct WhatsApp Communication
By submitting a request via our "Request to Purchase" modal, you consent to opening a direct communication channel via WhatsApp. Please note that WhatsApp is a third-party application governed by its own end-to-end encryption and privacy policies.
4. Data Security & Storage
We implement strict, enterprise-grade security measures to maintain the safety of your personal information. Inquiry data is routed directly to our secure internal management systems (including Google Workspace tools) and our authorized sales personnel.
5. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact our parent company, CMSIO, directly:
CMSIO
Chandpara, West Bengal 743245
Email: cmsioinfo@gmail.com
Phone: +91 97758 60606